At Paper Whale, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our trading simulation platform.
Account Information
- Email address and password for account creation
- Display name or username
- Account preferences and settings
Usage Data
- Trading simulation activities and transactions
- Portfolio performance and analysis data
- Feature usage and interaction patterns
- Chat interactions with our AI assistant
Technical Information
- Device information (browser type, operating system)
- IP address and general location data
- Cookies and similar tracking technologies
- Performance and error logs
We use your information for the following purposes:
- Account Management: Creating and maintaining your account
- Platform Functionality: Providing trading simulation features
- AI Assistant: Improving our AI trading assistant responses
- Analytics: Understanding how users interact with our platform
- Security: Protecting against fraud and unauthorized access
- Communication: Sending important updates and notifications
- Support: Providing customer service and technical support
Our AI trading assistant uses Perplexity AI technology to provide educational content and trading guidance.
Important: Chat conversations with our AI assistant are processed to:
- Provide relevant and helpful responses
- Improve the AI assistant's performance
- Maintain conversation context for better user experience
- Analyze usage patterns for platform improvements
Chat data is stored securely and may be used in anonymized form for improving our services. We do not share individual chat conversations with third parties.
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We may share data with trusted third-party service providers who help us operate our platform:
- Authentication services (Supabase)
- AI assistant services (Perplexity AI)
- Analytics and monitoring services
- Hosting and infrastructure providers
Legal Requirements
We may disclose your information if required by law or to protect our rights and safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.
We implement appropriate security measures to protect your personal information:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security audits and updates
- Employee training on data protection
- Incident response procedures
Note: While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for basic platform functionality
- Analytics Cookies: Help us understand how users interact with our platform
- Preference Cookies: Remember your settings and preferences
- Session Cookies: Maintain your login session
You can control cookie settings through your browser preferences. Disabling certain cookies may affect platform functionality.
We retain your information for as long as necessary to provide our services:
- Account Data: Retained while your account is active
- Trading Data: Stored for educational and analysis purposes
- Chat Data: Retained for service improvement and context
- Logs: Kept for security and debugging purposes
You may request deletion of your account and associated data at any time. Some information may be retained for legal or security purposes.
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a machine-readable format
- Objection: Object to certain processing activities
- Restriction: Limit how we process your data
To exercise these rights, please contact us using the information provided below.
Paper Whale is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.
Paper Whale is operated from the United States. If you are accessing our platform from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the U.S.
By using our platform, you consent to the transfer of your information to the U.S. and the processing of your data in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on this page
- Sending email notifications to registered users
- Displaying in-app notifications
Your continued use of Paper Whale after any changes constitutes acceptance of the updated Privacy Policy.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Paper Whale Privacy Team
Email: [email protected]
Website: paperwhale.com
Address: [Your Business Address]
We will respond to your inquiry within 30 days of receipt.